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Welcome to Annie's Place
Annie's Place is a childcare center at Parkland Hospital to care for the children of patients. This program opened in the Fall of 2020 and has already helped so many families!
We believe that no parent should have to choose between taking care of themselves and having safe, loving, expert care for their children. At Annie's Place, a first-of-its-kind facility, expertly-trained teachers care for children while their caregivers are attending appointments and receiving treatment at the hospital.
Annie’s Place also provides respite and emergency backup childcare to first responders on the frontlines of the COVID-19 crisis.
We are so happy that we have the opportunity to help you take care of your child/ren during your Parkland clinic appointment. We hope to help you make good healthcare choices by lessening the stress of finding childcare.
To enroll your child/ren into Annie's Place for free drop-off care, you will need to do the following:
Have an appointment at a participating Parkland Clinic
Fill out our Enrollment Application
Optional: Fill out and submit online the Child Information Form, so your child’s teacher can get to know your child a little better.
One of our Annie's Place staff will contact you shortly in order to confirm if we have a spot for your child/ren. You are NOT fully enrolled until you have a confirmed time and date in phone call/email from an Annie's Place staff member. Once you are confirmed, the items below are required to complete your child’s file. Immunization records and Health Care Statements are required by the first appointment. If you need help with these, please reach out to us at 214-266-8064.
If you are unable to submit the Professional Health Care Statement before your first appointment, you may submit a Verified Doctor Check in the meantime that is filled out by the parent or guardian. If you are unable to print a copy at home, please allow an extra 5 minutes at your first visit to fill out paperwork. Verified Doctor’s Check: English or Spanish
Your Doctor’s office can fax records to Attn: Annie’s Place 214-266-8083 or you may bring hard copies with your child on their first appointment.
What To Expect After Enrollment
Once you’ve filled out all the paperwork and we’ve confirmed a date and time for you to drop off your child/ren, we will call you before your appointment to confirm details. During that call, we will also do a health screen. We will not be able to take any child into Annie’s Place that is ill. If anyone is ill, we will have to cancel & you may have to reschedule your clinic appointment.
When you arrive to our building, you will drive up and an Annie’s Place staff member will be outside waiting or you can text/call us when you arrive. We will come out and take everyone’s temperature, confirm appointment time/pick up time, emergency contact, bring in belongings, and bring your child/ren inside.
Parking is not available at Annie’s Place. You will drop off and then drive to the parking facility for your clinic. Non-Annie’s Place staff are not allowed in the back of the building at this time. If you need to walk in, there are a few designated spots up front.
If your child/ren have dietary restrictions, you may opt to bring a snack/meal, but otherwise, we serve am/pm snacks as well as a full lunch. Please bring a bottle or water bottle if desired.
Once you are done with your appointment, we ask you to call or send us a message that you are done with your appointment so we can get your child(ren) ready for you to pick up.
If for any reason you are admitted to the hospital or your appointment is running past your scheduled pick up time, we will confirm that with the clinic that it will be longer than expected and may call your emergency contact to pick up your child/ren.
If you have any questions, an Annie's Place staff member will be happy to answer them:
Annie's Place at Parkland FAQ
How Do I Make An Appointment?
Appointments require either a referral from your care team at Parkland or you may apply on our website. Once you are referred or fill out an enrollment form, a staff member from Annie's Place will contact you to schedule your children's visits.
What Ages Do You Accept?
Annie's Place provides a safe, nurturing and educational environment for children newborn to 6 years of age (with some exceptions for school-aged children).
How Much Does It Cost?
Annie's Place is a FREE service for when you have a doctor's appointment scheduled. You must have an appointment on campus to make a reservation.
What Are Your Hours Of Operation?
Annie's Place is open Monday through Friday from 9:00 AM - 3:30 PM, by appointment only. We also have an early bird and after care program if needed. Please call us at 214-266-8064 if you have an immediate need or would like to make an appointment.
Are You Licensed?
Yes, we are!
How Can I Contact Annie's Place?
What do I do if I suspect someone of child abuse and neglect?
It is the responsibility of anyone who suspects child abuse or neglect to report it. Information on reporting is posted in the intake’s office in the document titled Keeping Children Safe. The Child Abuse Hotline number is 1-800-252-5400.
What happens if my child cries when I drop off?
It is common for some children to exhibit separation anxiety when it is time for their parent to leave. This is normal behavior in a child’s emotional development. The longer the parent of an anxious child delays their departure, the more anxiety the child is likely to feel. We ask that you say your goodbye at the door and the teachers will comfort and assist the child through the anxious time. If a child continues to cry and cannot be consoled after a reasonable amount of time, we will call you. Our teachers have been specially trained to help comfort your child and we have a play therapist on staff who can help settle your child down if needed. Usually, after a few visits, the children learn that you will come back and that this is a fun time where they can play, learn and make friends.